VictorOps has transformed how Qualtrics engineering teams interact with one another and handle incidents. Now while on-call we respond faster and get more sleep, all at the same time. – Qualtrics

VictorOps

What VictorOps users have to say when they review our platform as an alternative to PagerDuty and other legacy IT monitoring tools:

Matthew Boeckman of Craftsy on Our IT Alerting Logic:

“The solution we used before VictorOps wasn’t flexible in terms of escalation, so our escalation policies were really aggressive….We materially reduced alert fatigue by creating nested escalation policies in VictorOps and routing incidents to each team by type of event.”

Michael D’Auria of CrowdTap on Our Mobile Alerts and Collaboration:

“We used another on-call provider before VictorOps, but their mobile app was effectively unusable for me….The biggest draw for me was VictorOps’ native mobile app.”

Mark Selby of Next Big Sound on our IT On-Call Rotation Management:

“We used another on-call solution before VictorOps, but we only used SMS notifications because their iOS was terrible….VictorOps’ iOS app is spot on.”

Matt Knox of TrackVia on VictorOps vs. the Competitors

“The competitors we looked at all seemed to just build a product and just leave it there…That definitely wasn’t the case with VictorOps…VictorOps’ interface was another big part of why we chose them. With competitive products, it feels like you need to be the sys admin to operate it.”

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