Dan Holloran July 16, 2019

ChatOps and Using Hubot for Incident Response Blog Banner Image

ChatOps is a method for using tools to execute commands, surface alert context and take action directly through chat. You can align human workflows with...

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DevOps and IT Incident Response With Contextual Monitoring and Alerting Blog Banner Image

In a world of rapid software delivery and CI/CD (continuous integration and delivery), things break. Servers go down, third-party services fail and new code in...

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Bill Emmett July 10, 2019

VictorOps Price Promotion Announcement Blog Banner Image

Starting right now, you can make on-call suck less, for less. For a limited time, you can save up to 50% on VictorOps! DevOps and...

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Nell Gable July 08, 2019

Show Your Appreciation on SysAdmin Day Blog Banner Image

Happy (almost) SysAdmin Day! With incredible July weather comes the time to celebrate system administrators everywhere. The 20th annual SysAdmin Appreciation Day takes place this...

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Chris Riley July 01, 2019

Exception Monitoring vs. Incident Management Blog Banner Graphic

Exception monitoring and incident management are both examples of jargony terms that don’t mean what you might assume when you first hear them. Unless you...

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Dan Holloran June 28, 2019

Duties of a Site Reliability Engineering Manager Blog Banner Image

Service reliability should be a core responsibility for every software development and IT team. Due to the need for resilience in a world of continuous...

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Vince Power June 26, 2019

A CI/CD Template for Terraform Blog Banner Image

Continuous integration (CI) makes the cycle from design to code to building artifacts seamless and consistent. Continuous delivery (CD) makes delivery of that artifact to...

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Brad Griffith June 25, 2019

The Guide to Building a DevOps Change Management Plan Blog Banner Image

In DevOps and IT operations, we’re always talking about building incident management plans and speeding up the software delivery lifecycle. But, another common element of...

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Who Owns the Incident Management Process? Blog Banner Image

When an incident strikes, the customer doesn’t care who solves the issue – they just want functional systems. So, organizations are constantly tasked with defining...

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Scott Fitzpatrick June 19, 2019

Best Practices for Contextualizing Incident Monitoring Data Blog Banner Image

As we all know, development practices in DevOps rely upon continuous feedback and constant analysis. This is done to ensure both the timely release of...

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