The Victor’s Blog

Integrations Events

Hannah Klemme January 11, 2018


Continuous delivery (CD) and continuous improvement (CI) are established realities for many teams. For others, these concepts represent a significant milestone on their DevOps and Agile journey. As teams adopt tools that enable CI/CD, they often forget the impact of high change rates on infrastructure and on-call teams. How you...

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Tech Knowledge DevOps

Amanda Boughey January 09, 2018


When a new on-call process is first introduced at a company, it can be a bit contentious trying to figure out who should fill the on-call role. Many people shy away from the idea that developers and other stakeholders should hold a seat in the on-call rotation, but that is...

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Tech Knowledge DevOps

Amanda Boughey January 02, 2018


Curious about the state of on-call, but don’t have enough time to read an eBook? Don’t worry. We’ve gathered the important stats in one place for your skimming pleasure. Here’s What We Learned. DevOps is still new, and so is mature incident management. In fact, almost 75% of respondents have...

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Tech Knowledge Monitoring / Alerting

Amanda Boughey December 21, 2017


Being on-call during the holidays can suck. You worry about downtime, missed alerts, alerts lacking important details or runbooks, and the added worry of alerts taking over your holiday festivities. Let’s be honest, an alert during the dreaded in-law dinner might be a welcomed distraction, but push that alert back...

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Beau Christensen December 20, 2017


TL;DR By the Numbers AWS re:Invent is the largest cloud vendor conference on the planet, and it just keeps getting bigger. The lines were as long as ever, and it will be a challenge for Amazon to maintain the scale of this conference in the future.It’s still the place to...

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Good Times

Jessica Kahn December 19, 2017


In 2017, software kept eating the world, and VictorOps kept arming the people who deal with the mess. We doubled the size of our engineering team and tripled the size of our product team. Velocity went way up, in more ways than one. Engineering day at the track Speaking of...

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DevOps Tech Knowledge

Matthew Boeckman December 13, 2017

Focus on Readiness

The Readiness phase of the Incident Lifecycle is the time a team spends focused on learning—about incidents, systems, and themselves. In Readiness, we move the Analysis phase forward into actionable steps to improve. This may be inclusive of architecture and application changes, creating or updating runbooks, or Game Days. Game...

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Shannah Van Winkle December 12, 2017

What I learned at AWS re:Invent

Voice of the Customer is the holy grail for any fast growing software company. As the VP of customer success at VictorOps, I look for every opportunity to interact with our customers. And what better place than AWS re:Invent, where 50,000 of your closest cloud computing friends gather once a...

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DevOps Monitoring / Alerting

Marlo Vernon December 07, 2017


Everyone remembers their firsts: First kiss, first concert, first job. A first on-call horror story is no different. Joni Klippert, VP of Product at VictorOps, vividly remembers her first nightmare on-call experience. Although Joni’s not an engineer, she got a glimpse into the life of being on-call and dealing with...

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Drew McKinney December 05, 2017

We’ve all been there. You (or your significant other) are in bed and reach for a mobile device. You open the screen and emit enough light to illuminate an entire neighborhood. It’s blinding, distracting, and strains the eyes. The easy solution we often hear is to avoid screen time late...

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