Introducing the VictorOps Integration Hub: Guaranteed to Make You Smile

We at VictorOps have announced a number of integrations over the years; each of which we have been thrilled to offer our customers. And our customers love these integrations as much as we do. In our line of business, technology integrations are key for busy, overwhelmed on-call teams who face a barrage of new alerts each day. So in our relentless effort to quiet alert noise and make being on-call suck less, we wanted to make seamless integrations easier than ever. Introducing the Integration Hub…
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Integration Announcement: VictorOps and VividCortex

We are excited to share one of our latest monitoring system integrations with you. VictorOps and VividCortex are new BFFs. VividCortex is a secure, cloud-hosted database monitoring platform that eliminates critical APM visibility gaps. The service provides insights into production database workload and query performance. How the integration works With this integration, VividCortex has the ability to route all database alerts directly to VictorOps, notifying your team and making it easy to communicate when it matters most. Here’s how VividCortex’s development team routes their production…
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JIRA Service Desk & VictorOps–Automatically Route Critical Incidents to the Right Responders

Atlassian fans rejoice! After a bunch of time collaborating with users of both systems, VictorOps has designed and built a two-way integration that connects VictorOps with Atlassian JIRA Service Desk. This is the latest Atlassian/VictorOps integration in a set that includes HipChat, StatusPage, and Confluence. Now JIRA Service Desk customers can use the VictorOps integration to automatically route critical incidents to the right responders so that serious, time-sensitive problems get fixed fast. Collaborate from within VictorOps, Service Desk, or HipChat When there is a new Service…
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New Integration! Threat Stack and VictorOps

Hot off the webinar we presented together on modern-day security and incident management, our friends at Threat Stack built an integration with VictorOps. Now Threat Stack PRO level users can receive critical security alerts through the VictorOps platform. How to set up the integration From the VictorOps web portal, select Settings, then Integrations. Under Incoming Alerts, select the REST endpoint option. Copy the full Post URL to your clipboard. Now within Threat Stack, go to the main web portal. Select Settings, then Integrations. Choose the VictorOps…
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VictorOps Release Notes: Tito’s Handmade Vodka 8.08

This is a big release. So big that we had to bust out the hard alcohol.  Tito’s Handmade, Original Craft Vodka is savored by spirit connoisseurs and DevOps professionals alike. Each batch of Tito’s is handcrafted with careful skill and effort, just like each feature in this release. Delicious. Incident Pane Improvements Based on your feedback, some enhancements to the VictorOps Incident Pane are here. New Layout The redesigned Incident Pane presents information in a cleaner, more compact view. We increased the visible number of resolved…
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Incident Management Buyer’s Guide

Rapid evolution in the way the world delivers software has put enormous pressure on today’s on-call teams. The realm of “IT” or “on-call” is now a complex landscape that requires constant attention to monitor performance, correct problems and deliver service 24/7.

There are products available to help monitor systems, collaborate effectively, and reduce time-to-resolution. But what should you look for in an incident management platform? What capabilities do you really need?

Learn why incident management platforms are essential for today’s teams, how to move beyond basic alerting to manage the entire incident lifecycle, and key questions to ask your vendor.
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Outage Communication with StatusPage

No one likes being kept in the dark when there’s an outage. For many organizations, limited resources mean choosing between communicating to internal & external constituents or allocating additional resources to the front lines of a firefight. Fortunately, with StatusPage.io, IT professionals no longer have to choose. StatusPage allows your team to update the current status of your systems to provide transparency to your stakeholders without taking resources away from the frontline. This means a reduction in time needed for figuring out your message and…
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Internal Hackathon: Awake the Beasts!

Last week, we had our first internal hackathon and it was a raging success. We knew that we wanted to hack on our outbound webhooks feature because there’s a lot of cool stuff that you can do with an outbound webhook. If you don’t believe me, be sure to scroll down and check out the interesting things we created in the space of 6 hours. The team gathered ideas a few days before the event and then set about to work on said hacks. Food…
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VictorOps Loves Atlassian Part 3: HipChat

It’s time for the final installment of the 3-part blog series. You can catch up with Part 1 about Jira and Part 2 about Confluence, if interested. Let’s go over the integration between VictorOps and Hipchat. The integration is a bi-directional integration in which anything that is entered in the VictorOps native chat functions will show up inside of HipChat and vice-versa. Tribal Knowledge It’s a DevOps best practice to have your team members chat all of their activity when triaging and resolving an IT…
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