A Very Sonos Integration

We are in the final countdown of our June Sonos giveaway so if you have been meaning to add a user to your VictorOps account, now is the time! And as we promised a week ago, here are the nitty gritty details about how to integrate your new free Sonos with VictorOps in the ultimate timeline and alert sound mashup. This integration has dual functionality with the Now Playing and the Sonos Alert options. The Now Playing notifications are just what they sound like –…
Read More

Customer Support in a Brave New World

There’s a lot of talk about DevOps and how it’s changing the way that businesses, especially those of a SAAS-variety, do work. However, we believe that focusing on the coordination and automation of just the Development and Operations teams is a great start, but a little short-sighted. The real issue is how are you supporting your customers, starting with your product and ending with your customer experience. Our premise is that, in today’s environment, a successful company needs to apply DevOps  principles to the entire…
Read More

Finally! A New Relic Integration!

At VictorOps, our single most-requested integration is New Relic. Why? New Relic is a completely unique platform that enables Dev and Ops teams to look inside the application software as it runs. This parallels the behavior of VictorOps’ users who want to know more than just when stuff breaks. They want to see the health of their platform holistically, as it’s running, and in real-time. VictorOps and New Relic make sense together and now users can leverage our first-class alerting and collaboration platform by integrating…
Read More

Using WebHook Relays to Translate Between Services

This is a guest post written by Topher Marie, VP of Engineering at Jump Cloud, a fellow Boulder startup and VictorOps user. WebHooks are a powerful tool. They allow developers and operations personnel to wire together applications — I can have notifications sent from GitHub into HipChat, for instance, so that whenever somebody submits a pull request, I get an immediate notification in my chat console. This kind of ad-hoc integration lets you build rich workflows that are very customized to exactly your organization’s needs.…
Read More

Better Living through our Alert Ingestion API

The VictorOps Alert Ingestion API provides a direct connection into the timeline and the ability to create informational, warning and critical alerts in our platform. Once an alert has been sent, it has to be acknowledged to stop notifying you. When you use our API, you know you’re going to get an alert. VictorOps will also help you to sort through all of the different types of alerts by displaying them using different templates. Dan Hopkins knows a lot about our Alert Ingestion API. As…
Read More

VictorOps Case Study: Creating a Salesforce Integration with our Alert Ingestion API

Wait. A case study about our own company? Is this a perfect example of us drinking our own Kool-aid? Yes. But, in our defense, it’s also a perfect example of how we used our own API to create an integration with our service that we needed as an internal tool. So how did a non-programmer go about making this happen? Was it magic? No. This all came about because someone wasn’t afraid to ask questions. And that someone is Nate. Nate is on the ops team…
Read More

Holiday Hacks Wanted

This time of year means two things: lots of time out of the office and lots of time spent with family. Both of these activities can leave you looking for something else to do, so if you grow weary of buying presents or conversing with Grandma, perhaps you’d be interested in doing a little holiday hacking? (We’re willing to pay you for your efforts!) Now that we have your attention, you should know that Javier Segura took us up on our challenge over Thanksgiving and…
Read More

Alert Ingestion API Now Available!

When VictorOps launched its Alpha and Beta program, our initial offerings included a bi-directional Nagios plug-in and a Pingdom integration. But very quickly into the launch of the VictorOps service, the most requested feature became an alert ingestion API. This made total sense to us. Providing an API that allows ops teams to connect a wide variety of monitoring systems into the VO alert timeline and incident management platform will dramatically increase the number of companies that can sign up for the beta program. Our…
Read More

Launching AWS Cloudwatch Integration at AWS re:Invent 2013 Conference

The VictorOps crew headed to Vegas in order to launch our newest integration and to join the conversation happening at AWS re:Invent. It proved to be a great show for us and our Cloudwatch integration was well-received by those in attendance. We did over 400 demos of the product and got to see the excitement in people’s eyes as the genius of our platform clicked. OH at booth quite frequently: “This is really smart” and “Why hasn’t someone done this before?” The idea of situational…
Read More