Release Notes: VictorOps Glider Cider 11.01

Our latest release is named after The Colorado Cider Company’s flagship cider, Glider Cider, a.k.a. the motion without effort found in a classic porch glider. While this release was certainly not without effort, here’s to smooth sailing while on call. Updates to the web client (v1.14) • Added the ability to delay the first step in an escalation policy • Added contextual counts to the incident tabs (context/all) • Added a new ‘under maintenance’ StatusPage.io component state Web client bug fixes • Links in popped-out…
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Feedback Request: The Third Annual State of On Call Survey

If you’re on call, or if you know people who know people on call, please participate in the 3rd annual State of On Call survey. Your contribution will help complete the picture of today’s on-call experience. Last year’s report included these takeaways: This year’s survey is a bit more strategic, and explores areas like these: • Developers on call and other changing behavior • Use of microservices and containers • Evolution of the NOC • The costs of downtime • Incident management maturity indicators • ITIL usage…
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JIRA Service Desk & VictorOps–Automatically Route Critical Incidents to the Right Responders

Atlassian fans rejoice! After a bunch of time collaborating with users of both systems, VictorOps has designed and built a two-way integration that connects VictorOps with Atlassian JIRA Service Desk. This is the latest Atlassian/VictorOps integration in a set that includes HipChat, StatusPage, and Confluence. Now JIRA Service Desk customers can use the VictorOps integration to automatically route critical incidents to the right responders so that serious, time-sensitive problems get fixed fast. Collaborate from within VictorOps, Service Desk, or HipChat When there is a new Service…
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VictorOps Party Punch: Release Notes 9.27

In the 17th century, sailors from the British East India Company invented punch as an alternative to beer. Since beer tended to get skunky in warmer climates, these sailors created new drinks from local ingredients–rum, citrus, and spices. Introducing our latest release: Party Punch. A hallmark of simpler times. Updates to the web client Continuous improvements to the incident pane include: • Additional refinements to the incident pane view to optimize message field size • Improved incident pane navigation to be more responsive • Improved incident…
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VictorOps Rosé All Day: Release Notes 8.31

Summer is slowly ending, and we’re clinging to these last, final, peachy days. So please enjoy Rosé All Day, the latest VictorOps product release. Updates to the Incident Pane • We continue to make enhancements to the incident management pane when it displays a high volume (thousands) of incidents. • We added longer field descriptions to the incident pane. Many people triage incidents based on the incident description, so we wanted to display more of it. This was a big request! Updates to Android (6.2.160) • We deployed a fix…
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VictorOps Release Notes: Tito’s Handmade Vodka 8.08

This is a big release. So big that we had to bust out the hard alcohol.  Tito’s Handmade, Original Craft Vodka is savored by spirit connoisseurs and DevOps professionals alike. Each batch of Tito’s is handcrafted with careful skill and effort, just like each feature in this release. Delicious. Incident Pane Improvements Based on your feedback, some enhancements to the VictorOps Incident Pane are here. New Layout The redesigned Incident Pane presents information in a cleaner, more compact view. We increased the visible number of resolved…
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How to Get a Job In Colorado (and we are hiring at VictorOps!)

Though this Denver Post article, How to Get a Job in Denver, is focused on the job search in Colorado, it also includes excellent advice for how to stand out from thousands of other applicants regardless of where you are searching. Looking for a job? VictorOps CEO Todd Vernon is quoted in the article. He speaks in more depth in a Denver Post article from May 2016, Tales from the High Tech Hiring Front, about the competition for technical talent in Colorado. Todd emphasizes the…
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Release Notes: Dan’s Kombucha 6.22

If you’re not from around here, you may not know that kombucha was officially voted the beverage of Boulder last year. Not really. But once you’ve lived here long enough, it does become both your moral prerogative & an exciting challenge to make your own batch of kombucha. It’s not a pretty process but it’s one that Dan, our VP of Engineering, has taken up in his spare time. So with this release, we celebrate all the goodness that is contained within a delicious fermented…
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Start your Incident Automation Engine!

It’s time to find a better way of dealing with incidents. Fortunately, we have good news for you. And it’s called the Incident Automation Engine. Unlike other incident management software that focus on triaging alerts and notifications, the VictorOps Incident Automation Engine offers a truly innovative combination of automated alert transformations aimed at quieting noise, annotations giving the alert recipient information they need to get started with the remediation process, and outbound webhooks to give customers unsurpassed control and insight throughout the incident management lifecycle. The…
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Release Notes: Harmless Coconut Water 6.1

We thought it might be time to take a break from naming our releases after favorite alcoholic beverages. Call it a seasonal detox but we decided to go in a different direction…and name our release after the one thing we like drinking when we’re not drinking our favorite alcoholic beverages. In a nod to Silicon Valley, we present the refreshing and hydrating Harmless Coconut water…   6/1 Release Notes: Harmless Coconut Water API — Search incidents by route key: API → Documentation → Reporting →…
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