Showing ChatOps Posts

Amanda Boughey January 25, 2018

An-Update-On-ChatOps-Blog-Banner

We sat down with Jason Hand, author of ChatOps – Managing Operations in Group Chat, to discuss the progression of ChatOps since his book was published in August 2016, including the struggle many organizations faced getting up to speed. Continue reading to see how far ChatOps has grown. Q: What’s...

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Matthew Boeckman August 09, 2017

The Response phase of the Incident Lifecycle is the delivery of a notification to an incident responder, via any means, and the first steps that the responder takes to address the alert. This seems pretty simple: a threshold in Detection is passed, an email/sms/chat/phone/semaphore line/carrier pigeon is sent. Someone acknowledges...

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Matthew Boeckman August 09, 2017

The Response phase of the Incident Lifecycle is the delivery of a notification to an incident responder, via any means, and the first steps that the responder takes to address the alert. This seems pretty simple: a threshold in Detection is passed, an email/sms/chat/phone/semaphore line/carrier pigeon is sent. Someone acknowledges...

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Jason Hand August 19, 2016

It’s no secret that we at VictorOps are big fans of ChatOps. It’s something we strongly embrace, and so do many of our amazing customers and partners. This is due in large part to how ChatOps brings a new level of efficiency to alerting, responding, investigating, and resolving service disruptions (the...

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Will La February 11, 2016

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It’s February! You know what that means (cue: Barry White music). Valentine’s Day is around the corner and this is a three part blog series about how VictorOps and Atlassian are hooking up…via integration. This blog post will focus on the integration between VictorOps and Atlassian’s JIRA. You can find more...

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Jason Hand April 22, 2015

IncidentLifecycle

VictorOps believes that the responsibility of being on-call does not end with receiving and then acknowledging receipt of an alert that may or may not be actionable. In fact, once you’ve ACK’ed an alert, the on-call experience is just about to kick into high gear. Even thinking about what comes...

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Jason Hand February 11, 2015

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Not long ago, I wrote the first installment of my Step-by-step guide to “Getting Started with ChatOps”. That specific post focused on understanding several of the popular chat clients that many are using as they begin to adopt ChatOps into their teams and organizations. Now that we’ve discussed some of the popular chat...

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Jason Hand February 03, 2015

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Since June of 2014 I’ve been attending a lot of tech conferences and events, including just about every DevOpsDays “un-conference” in the U.S. There are so many talented teams out there coming up with innovative ways to surface improved methods of delivering high quality software and services quicker and more...

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Jason Hand December 19, 2014

ChatOpsTrend

ChatOps Our “State of On-call” report revealed many interesting tidbits of information regarding how infrastructure professionals manage incidents and outages. Not surprisingly, ChatOps is gaining in popularity among many DevOps teams. The benefits are easy to understand and it’s clear that collaboration through a solid chat platform is the preferred method for...

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Jason Hand October 15, 2014

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It is widely accepted among the DevOps community that there are 3 core virtues of every good programmer. 1. Laziness 2. Impatience 3. Hubris The concept of ChatOps directly relates to these virtues, particularly 1 & 2. As a former system administrator, I remember a time when we (read: those...

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