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DevOps vs. ITIL Incident Management Process Flow Blog Banner Image

IT incidents from active directory, account deletion, printer not printing, and monitor flickering to software development incidents such as application delivery and code merge issues...

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Upgrade Your Alerting With a Comprehensive Monitoring Strategy Blog Banner Image

Due to the increasing complexity of IT architectures and digital delivery chains, providing an amazing end user experience is becoming increasingly challenging. Whereas traditional IT...

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Dan Holloran April 05, 2019

Tips for Interacting With Humans Blog Banner Image

In DevOps and IT, people are always concerned with monitoring metrics, technological integrations, QA, testing, automation and AI. But, as of today, the people behind...

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Dan Holloran March 15, 2019

Understanding Agile vs. DevOps Blog Banner Image

DevOps and Agile are two of the most used buzzwords currently being tossed around in software development and IT. Both practices represent a cultural shift...

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Dan Holloran March 11, 2019

Top DevOps Books for 2019 Blog Banner Image

A dedication to continuous improvement is one of the core principles of DevOps. Keeping up-to-date on the latest technologies and practices in DevOps will help...

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Kelsey Loughman March 04, 2019

Creating a Strong DevOps Resume Blog Banner Image

Whether you’re a recent college graduate looking for your first entry-level DevOps engineer job or you have three or more years of experience, you always...

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Leslie Ainza March 01, 2019

March Events Calendar Blog Banner Image

It’s March! If you’re from Colorado like us, or a place of similar weather status, it might seem like winter has no end in sight....

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Dan Holloran February 27, 2019

Breathe: Stress and Critical Incident Management Training Blog Banner Image

Being on-call and responding to incidents in IT and DevOps can be stressful, especially if you’re using piecemeal systems for monitoring, alerting and communication. And,...

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Dan Holloran February 22, 2019

Top 5 DevOps Interview Questions and Answers Blog Banner

The DevOps movement gains more traction every day. And, as more organizations break down the walls between IT operations and software engineers, more people are...

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Creating a Collaborative On-Call Incident Response Plan Blog Banner Image

At its core, incident response is simple. An alert is sent out according to the rules defined in your monitoring solution, the alert is then...

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