Stuff breaks, it’s inevitable. People make mistakes, technology breaks down, and processes aren’t infallible. But, when incidents happen, what can we do about it? What...

Growing up, artificial intelligence and machine learning seemed like something that could only exist in fantastical science fiction movies. And, while the type of AI...

In a perfect world, you would instantly fix your application every time a relevant CVE (Common Vulnerability and Exposure) was issued. (In an even more...

Communication and transparency across all DevOps and IT workflows – from continuous testing to incident management – are more important than ever. Hence, the use...

At first glance, site reliability engineers (SREs) might look distant from customer needs. Because SREs often focus on DevOps and IT problems of nearly all...

What’s the best IT monitoring software of 2020? It’s an interesting question. IT monitoring could mean a whole lot of things to a whole lot...

Critical application errors and infrastructure incidents are bound to happen. Highly interconnected systems, microservice architectures and containers mean developers, sysadmins, technical support and IT security...

What if there was a way to deploy a new feature into production but not actually turn it on until you’re ready? Well, there is....

Site reliability engineering (SRE) isn’t a new concept or role. But, it isn’t old either. With the growth in Agile, DevOps practices, and remote engineering...

One aspect critical to a development organization’s application quality is the implementation of a high-functioning incident response strategy. That being said, achieving efficiency in the...