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Head in the Clouds: Integrating Oracle Cloud Infrastructure With VictorOps

Dave Wiedenheft September 12, 2019

Integrations Monitoring & Alerting On-Call
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In tandem with DevOps adoption, the use of cloud computing and infrastructure continues to grow. Teams are using public cloud, private cloud, on-premises and hybrid cloud applications and infrastructure to improve scalability and speed. In a world of CI/CD and rapid deployment, cloud infrastructure offers more transparency in releasing software and greater flexibility in production.

Along with other common cloud providers like AWS, GCP and Microsoft Azure, Oracle Cloud Infrastructure (OCI) is allowing engineering, IT and DevOps-centric businesses to build highly scalable, resilient services faster. While enterprises and small startups alike look to run complex, scalable systems in production, Oracle Cloud Infrastructure offers numerous services to make this a reality.

With our newly optimized Oracle Cloud Infrastructure integration, you can not only monitor the health of your infrastructure but you can quickly notify on-call responders and fix incidents faster. We’ll go over some things you can do with Oracle Cloud Infrastructure and how you can better act upon your monitoring data in VictorOps.

Leveraging Oracle Cloud Infrastructure

Oracle Cloud Infrastructure falls into the same category as other major players in the cloud space – infrastructure as a service (IaaS). IaaS is a combination of virtualized computing resources supported in the cloud. OCI offers numerous products to support the rapid development and scalability of cloud-based applications and services.

Below, you can see the complete list of products offered under the Oracle Cloud Infrastructure umbrella:

Monitoring & Incident Response

Cloud application and infrastructure monitoring

Oracle Cloud Infrastructure helps teams gain deep visibility into the complete performance and uptime of their networks, servers and applications. Improper implementation of many IaaS solutions can lead to teams abstracted away from their underlying infrastructure – leading to less reliability and a lack of transparency. But, Oracle Cloud Infrastructure offers numerous products and services to help you take control of your systems and understand their inner workings.

OCI allows DevOps and IT teams to customize and scale nearly any application. Additionally, the ease of migration with Oracle Cloud Infrastructure causes many teams to look at their IaaS solutions. With comprehensive monitoring across all of the architecture, teams can easily detect incidents anywhere and immediately notify on-call engineers of critical problems. And, with the new VictorOps and Oracle Cloud Infrastructure integration, you can improve collaboration and context around real-time incident response even more.

Better on-call schedules

Inside of VictorOps, DevOps and IT teams can create standardized yet flexible on-call schedules. Teammates can easily make short-term schedule changes or see the on-call calendar across all engineering and IT departments. At a quick glance, on-call responders can see who’s responsible for which services and use that information to improve incident triage and investigation. Additionally, the entire process is automated once you’ve set up rotations, teams and users – no more manual updates to a weekly on-call calendar in a spreadsheet.

More intelligent alerts

VictorOps integrates monitoring data from Oracle Cloud Infrastructure and on-call schedules into a highly intelligent alert rules engine and collaborative alert routing and escalation – making on-call suck less. You can append useful context in the form of logs, charts, metrics or runbooks to alerts in real-time and give on-call responders the information they need when they need it. Automation also causes alerts to automatically move through the alerting and incident response system in order to more often notify the right person the first time around.

Better alerting and collaborative incident response workflows in VictorOps will allow you to take faster action on the data coming from Oracle Cloud Infrastructure. With the VictorOps and Oracle Cloud Infrastructure integration, you can receive network and server alerts for high CPU, ETL lag, etc. and notify the appropriate on-call engineers in a timely manner. Once the engineers are notified of an incident, they can easily collaborate in the same application and find a resolution in real-time. Also, for many self-healing systems or recurring issues, you can leverage the VictorOps rules engine to silence unactionable notifications and improve on-call quality of life for employees.

Streamlined on-call incident management and response

From beginning to end, the VictorOps and Oracle Cloud Infrastructure integration creates a streamlined process for incident detection, response and remediation. And, after the fact, reporting across both solutions can help paint a vivid picture of what happened during a firefight. These details can help DevOps and IT teams conduct post-incident reviews that actually lead to constructive feedback and actionable lessons that improve the incident management process. Oracle Cloud Infrastructure offers more visibility and context around your system’s health and VictorOps gives you a platform for acting quickly upon that information.

Want to learn more about the benefits of the VictorOps and Oracle Cloud Infrastructure integration? Sign up for a 14-day free trial or request a free personalized demo with our sales team to dive into a future where on-call sucks less.

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