Showing Monitoring & Alerting Posts

Mobile On-Call and Incident Response Tools and Resources Blog Banner

When an alert comes through, what happens next? For many teams, it’s a hodgepodge of emails, text messages, Slack conversations, and phone calls. And, if...

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Cloud Application and Service Monitoring Guide Blog Banner

DevOps and IT teams have been monitoring and alerting on on-premise servers, networks, and applications for years. In comparison, because of the growing adoption of...

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Managed Services in IT Monitoring and Alerting Blog Banner

IT service monitoring and alerting can take up a large bulk of a team’s time. Managed service providers (MSPs) are a way to free up...

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Minimum Viable Runbooks Lead to Speedy Incident Resolution Blog Banner

Imagine. It’s 2 AM, you’re on-call, and an alert comes in for a part of the system you don’t normally work on. Naturally, you’re feeling...

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Classifying Critical Incidents and Issue Severity Blog Banner

When it comes to incident management, classification of alert severity is highly important. If every alert was marked as critical and notified on-call engineers in...

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Becoming a Reliability Engineer (SRE) Blog Banner

The world of defined roles for site reliability engineering (SRE) is relatively new. The principle was first defined and implemented by Ben Treynor, VP of...

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Going Serverless and Keeping DynamoDB From Waking You Up Blog Banner

If you’re exploring serverless architecture on AWS then you’ll quickly run into DynamoDB. DynamoDB is AWS’s managed NoSQL solution, and commonly the first choice for...

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Incident Preparation: Uptime Is No Guarantee Blog Banner

Working to prevent downtime is a never-ending battle. But no matter what you do, in today’s era of continuous deployment and integrated services, uptime is...

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Checklist For Running Your Runbook Documentation Blog Banner

Runbooks, sometimes referred to as playbooks, are standardized documents containing information and procedures for resolving common IT or DevOps incidents. Runbooks walk through the steps...

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VictorOps and ServiceNow Integration Blog Banner

The ServiceNow and VictorOps integration just got a little bit stronger. Combined, you can create a robust system for end-to-end alerting, ticketing, and incident management....

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