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Many teams build piecemeal alert routing and incident management solutions to help them get some type of on-call system in place. Or, they look into...

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Brad Griffith April 13, 2020

Growing up, artificial intelligence and machine learning seemed like something that could only exist in fantastical science fiction movies. And, while the type of AI...

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Chris Tozzi April 07, 2020

In a perfect world, you would instantly fix your application every time a relevant CVE (Common Vulnerability and Exposure) was issued. (In an even more...

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Have you been on-call? If you have, you understand the anxiety, the frustration and the confusion involved with it. And, if you haven’t been on-call...

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At first glance, site reliability engineers (SREs) might look distant from customer needs. Because SREs often focus on DevOps and IT problems of nearly all...

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What’s the best IT monitoring software of 2020? It’s an interesting question. IT monitoring could mean a whole lot of things to a whole lot...

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Critical application errors and infrastructure incidents are bound to happen. Highly interconnected systems, microservice architectures and containers mean developers, sysadmins, technical support and IT security...

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Dan Holloran March 20, 2020

Site reliability engineering (SRE) isn’t a new concept or role. But, it isn’t old either. With the growth in Agile, DevOps practices, and remote engineering...

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Scott Fitzpatrick March 18, 2020

One aspect critical to a development organization’s application quality is the implementation of a high-functioning incident response strategy. That being said, achieving efficiency in the...

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Scott Fitzpatrick March 10, 2020

Two categories a software organization should always strive to improve in are application quality and incident response. Data analysis is one manner in which such...

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