Showing Post-Incident Review Posts

The-DevOps-Dictionary-Part-Three-Blog-Banner

Finally, the last part of The DevOps Dictionary is here! We covered letters A-O in parts one and two. Today, we’ll finish the series of...

Read More »
The-DevOps-Dictionary-VictorOps-Part-Two-Banner

We’re back with more of The DevOps Dictionary, a list of the most important terms and DevOps definitions. Part One covered letters A-I, and part...

Read More »
VictorOps-First-Leap-Into-Chaos-Engineering-Tactics-Banner

We decided to embark on a journey to make our systems more reliable by creating intentional chaos. Our team developed the SRE Council, made up...

Read More »
The-Post-Incident-Review-Template-You've-Always-Needed-Banner

Resolving incidents quickly and mitigating downtime is essential when disaster strikes. However, the importance of the post-incident review after an incident occurs can’t be overstated....

Read More »
Whats-the-goal-of-your-incident-management-blog-banner

Many sources maintain the goal of incident management is simple: to restore service as quickly as possible. When an issue occurs and a system breaks,...

Read More »
The-End-Of-Root-Cause-Analysis-Blog-Banner

Systems fail, servers go down, shit breaks. With the pressure of continuous uptime and world-class customer experience, we’re being asked to build, deploy, and operate...

Read More »
blog-2017-10-20-Cynefin framework

The Analysis phase of the Incident Lifecycle occurs after an incident is resolved, and focuses on learning. This phase is often referred to as a...

Read More »

Over the course of the last three blog posts on my eBook, Post-Incident Reviews, Learning from Failure for Improved Incident Response, I’ve shared recommended methods...

As we dive further into the eBook, Post-Incident Reviews, Learning from Failure for Improved Incident Response, we’ll explore how using analysis as an avenue for...

Read More »

When incidents occur, the natural response is to investigate and pinpoint the cause before looking for a solution. However, this traditional approach assumes that causality...

Read More »

Ready to get started?

Let us help you make on-call suck less.