Bunchball Case Study: Putting Devs On-call

Is it possible to gamify on-call? We didn’t think so until we spoke with Nick Goodman, Director of Platform Engineering at Bunchball. Nick used VictorOps to put developers on-call and got them racing to be the first to ack-back. We talked with Nick, and he told us how it works.

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Bunchball Case Study: Putting Devs On-call

Is it possible to gamify on-call? We didn’t think so until we spoke with Nick Goodman, Director of Platform Engineering at Bunchball. Nick used VictorOps to put developers on-call and got them racing to be the first to ack-back. We talked with Nick, and he told us how it works. “Our front-end devs are really excited when an alert goes off.” Production system issues used to be a black box to most people on our team. Only a few developers had any insight whatsoever. Now…
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