If you’ve been on-call, then you know that the real fun begins after you get that first alert. But what exactly happens as you’re trying to solve the problem?

We’ve broken down the Incident Lifecycle into different phases and documented how long (on average) people spend in each phase. All numbers are based on internal VictorOps data.

This infographic provides a high-level overview of what happens in each part of the Incident Lifecycle. If you want to see how our incident management platform addresses the different phases and can help you through each one, be sure to check out our more comprehensive Incident Lifecycle Guide.

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