Case Studies

Blue Sentry IT: Incident Management in a Distributed NOC

Blue Sentry IT: Incident Management in a Distributed NOC

Blue Sentry IT is an AWS managed service provider using VictorOps not only for their own team, but for their clients. Learn how they're proactively managing on-call incident management.

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Gogo: Innovation Leads to Collaborative On-Call and Incident Accountability

Gogo: Innovation Leads to Collaborative On-Call and Incident Accountability

See the evolution of Gogo's DevOps infrastructure to promote on-call responsibility, rapid customer-focused development, and code ownership.

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AlienVault: Incident Response Management Focused on Context and Shared Responsibility

AlienVault: Incident Response Management Focused on Context and Shared Responsibility

See how AlienVault develops organizational concepts of software velocity, incident response, and on-call support.

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Distributed Operations: How uShip Built a Culture of Code Ownership for Faster Feature Delivery

Distributed Operations: How uShip Built a Culture of Code Ownership for Faster Feature Delivery

VictorOps is a big part of helping the Axis 411 team taking more responsibility and ownership for the commitment they make.

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Skyscanner is Flying High with VictorOps and Monitis - VictorOps

Skyscanner is Flying High with VictorOps and Monitis - VictorOps

Monitis and VictorOps hel Skyscanner’s incident management, monitoring, and alerting. Skyscanner improves their reaction time to detect and resolve performance issues, ensuring services are always available.

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Signiant Upgrades its Workflow through VictorOps Integrations

Signiant Upgrades its Workflow through VictorOps Integrations

After much success with VictorOps, Signiant has expanded the footprint to other departments within the company.

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VictorOps Delivers Actionable, Real-Time Business Metrics Alerts to Skyscanner’s Teams

VictorOps Delivers Actionable, Real-Time Business Metrics Alerts to Skyscanner’s Teams

See how Skyscanner's paid media team connected VictorOps' IT alerting metrics to their advertising metrics to make intelligent real time campaign decisions

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Sophicware Thwarts Server Attacks with VictorOps Alerts

Sophicware Thwarts Server Attacks with VictorOps Alerts

VictorOps allows Sophicware to act on problems quickly, making their team excellent first-responders.

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Titans Group Chooses VictorOps Over Staffing a NOC

Titans Group Chooses VictorOps Over Staffing a NOC

The sophistication that VictorOps brought to Titans Group means simple incident management and reduced false positives.

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Oceanwide Ditches the Pager Mentality with VictorOps’ On-Call Scheduling

Oceanwide Ditches the Pager Mentality with VictorOps’ On-Call Scheduling

Oceanwide was able to ditch the pager mentality, increasing the efficiency and responsiveness of their on-call teams.

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The Native VictorOps Mobile App: A Game-Changer for Crowdtap

The Native VictorOps Mobile App: A Game-Changer for Crowdtap

The responsiveness and ease of the VictorOps mobile app simplifies the lives of Crowdtap developers.

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How Axis 41 Developers Got Their Personal Lives Back

How Axis 41 Developers Got Their Personal Lives Back

VictorOps is a big part of helping the Axis 41 team taking more responsibility and ownership for the commitment they make.

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Craftsy Gets Alert Context with the Incident Automation Engine

Craftsy Gets Alert Context with the Incident Automation Engine

By utilizing VictorOps, the Craftsy development team has faster time-to-resolution, less on-call fatigue, less anxiety, and happier people.

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Entrust Boosts Team Morale with Transmogrifier Annotations

Entrust Boosts Team Morale with Transmogrifier Annotations

If a problem arises, Entrust is confident the person on-call will have the information they need within VictorOps.

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VictorOps Helps Next Big Sound Deploy Quickly and Grow Fast

VictorOps Helps Next Big Sound Deploy Quickly and Grow Fast

With VictorOps, Next Big Sound is better at responding to problems because we can now deal with them in real-time.

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Ecwid Chooses VictorOps for its Easy Integrations and Timely Alert Delivery

Ecwid Chooses VictorOps for its Easy Integrations and Timely Alert Delivery

Ecwid loves that all communication flows into VictorOps’ timeline, putting alerts and all the information, plus chat, in one place.

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NuoDB Rapidly Responds to Customer Emergencies with VictorOps

NuoDB Rapidly Responds to Customer Emergencies with VictorOps

The VictorOps platform has become a focal point for the NuoDB team. It’s baked into their process and making them better.

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TrackVia Improves Incident Time to Resolution with VictorOps

TrackVia Improves Incident Time to Resolution with VictorOps

The TrackVia team comfortably messages within VictorOps, so the right people jump on the problem faster without interrupting others.

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Bunchball’s Transformation to a Flexible, Configurable On-Call Schedule

Bunchball’s Transformation to a Flexible, Configurable On-Call Schedule

Bunchball’s developers feel like they have their lives back with the help of VictorOps.

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Onshape Uses VictorOps to Pair TechOps and Devs for On-Call Management

Onshape Uses VictorOps to Pair TechOps and Devs for On-Call Management

OnShape institutes a sophisticated escalation policy within VictorOps, allowing notifications that make sense to them.

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