From first alert to final retrospective, VictorOps is more than alerting (though we do that pretty well too). With an unmatched feature set designed to support you through the entire lifecycle of an incident, VictorOps is the clear choice for improving incident management.
See a chronological view of all alerts, paging, team chat, and investigation activities tied to an incident.
Append alerts with relevant information to arm teams with runbooks, graphs, and documents.
Automate the creation of customizable postmortem reports that help teams learn from incidents.
(Compare with Pagerduty's Basic Edition.)
|US and International push, SMS, and phone||Unlimited||25/month|
|Real-Time Incident Management Timeline|
|Mobile incident acking|
|1 touch on-call handoff|
|Automated on-call scheduling and changes|
|Custom nofitication & escalation policies|
|Integrated native chat and/or integration w/ Slack or HipChat|
|Re-route incidents to multiple teams|
|Control Call: In-app voice conferencing initiation|
|Email & Phone support|
(Compare with Pagerduty's Standard Edition.)
|Everything in Standard plus...|
|US and International push, SMS, and phone||Unlimited||Unlimited|
|Attach contextual info to incoming alerts|
|Overwrite or add alert fields|
|Change the state of alerts|
|Automatically route alerts to the right people/teams|
|Provide company-wide outage communication without leaving VictorOps|
|Onboarding and success management|
“VictorOps was chosen over PagerDuty for it’s people-centric focus, feature capabilities and cost...Possibly our favorite aspect of working with VictorOps over PagerDuty is how responsive their team has been to both our support and development requests."
Michael Ujifusa, Ecommerce Specialist
I am grooving on @VictorOps for notification management. I think I like it more than @pagerduty by 3x, maybe even 5x #webhooks
"Switching to VictorOps has been the single largest improvement in Quality of Life for our Ops team. It's improved accountability, helped us trim down on noisy alerts, improved response time, increased scheduling flexibility, and improved our relationship with our front-line support agents."
Jeremy Welch, Services Engineer
"The solution we used before VictorOps wasn’t flexible in terms of escalation, so our escalation policies were really aggressive….We materially reduced alert fatigue by creating nested escalation policies in VictorOps and routing incidents to each team by type of event."
Matthew Boeckman, VP of DevOps
"We used another on-call solution before VictorOps, but we only used SMS notifications because their iOS was terrible….VictorOps’ iOS app is spot on."
Mark Selby, Systems Engineer
"The competitors we looked at all seemed to just build a product and just leave it there...That definitely wasn't the case with VictorOps...VictorOps’ interface was another big part of why we chose them. With competitive products, it feels like you need to be the sys admin to operate it."
If you’re looking for PagerDuty alternatives, you should be thinking VictorOps. We’re not afraid to go toe-to-toe with old school IT alert monitoring tools. That’s because we offer so much more than alerting. VictorOps provides teams with a virtual environment where they can prepare for, react to and recover from each incident regardless of location or device.
Whether you're switching from a competitor or getting started from scratch, we offer full support to get your team started and a promise to meet or beat the price you're paying today.
See Pricing Plans