You may already be doing post-mortems but are you performing them in a way that takes blame out of the process? And why is that important anyway? In our guide, we give you the psychological reasons why blame doesn’t work as well as provide you with tips (and tricks) for doing post-mortems the better & blame-free way.
The 2016/17 State Of On-call
Fast recovery is awesome. On-call misery is not. Over 800 professionals shared a comprehensive picture of life on-call. Their on-call experiences r...Download Now
Incident Management Buyer’s Guide
Learn what modern incident management is and the value it brings to your IT and on-call teams. In the Incident Management Buyer’s Guide, we explor...Download Now
FREE O'REILLY MEDIA REPORT Post-Incident Reviews
Traditional Post-Incident Review (Post-Mortem) techniques don’t work well in modern IT environments. ...Download Now