Thank you!

As IT systems grow more complex, the occurrence of incidents is now a question of when, not if. With the cost of downtime already a significant issue, effective incident management is an essential business focus.

This 29 page eBook has been created to help maximize the effectiveness of your incident management process. Written by Matthew Boeckman, an experienced engineering executive, it explores the nuances of on-call management and provides a common framework and vocabulary for mastering incident management practices.

Download your copy now to:

  • The latest in incident management theory and practice
  • An outline of the ideal after action process
  • Guidance to ensure alerts are actionable, and the team member who is alerted is equipped to act on it
  • Suggestions for ideal on-call team structure organization and assigned roles

Get Your FREE Guide!

You might also be interested in…

Build the Resilient Future Faster: Creating a Culture of Reliability

Build the Resilient Future Faster: Creating a Culture of Reliability

Building a DevOps culture of accountability and collaboration improves system reliability and uptime. We’re sharing our own experiences with devel...

Download Now

FREE O'REILLY MEDIA REPORT Post-Incident Reviews

FREE O'REILLY MEDIA REPORT Post-Incident Reviews

Traditional Post-Incident Review (Post-Mortem) techniques don’t work well in modern IT environments. Why? Because DevOps teams require updated met...

Download Now

The Incident Management Buyers Guide

The Incident Management Buyers Guide

Learn more about incident management solutions and the value it brings to any organization looking to minimize downtime—without slowing down innova...

Download Now

Ready to get started?

Let us help you make on-call suck less.