As IT systems grow more complex, the occurrence of incidents is now a question of when, not if. With the cost of downtime already a significant issue, effective incident management is an essential business focus.
This 29 page eBook has been created to help maximize the effectiveness of your incident management process. Written by Matthew Boeckman, an experienced engineering executive, it explores the nuances of on-call management and provides a common framework and vocabulary for mastering incident management practices.
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Build the Resilient Future Faster: Creating a Culture of Reliability
Building a DevOps culture of accountability and collaboration improves system reliability and uptime. We’re sharing our own experiences with devel...Download Now
FREE O'REILLY MEDIA REPORT Post-Incident Reviews
Traditional Post-Incident Review (Post-Mortem) techniques don’t work well in modern IT environments. Why? Because DevOps teams require updated met...Download Now
The Incident Management Buyers Guide
Learn more about incident management solutions and the value it brings to any organization looking to minimize downtime—without slowing down innova...Download Now