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Building a DevOps culture of accountability and collaboration improves system reliability and uptime.

We’re sharing our own experiences with developing a modern DevOps structure that drives reliability. As the creator of incident management software, we know how important uptime is for our customers.

Effective SRE isn’t simply responding to incidents quickly when they happen, but in building infrastructure, proper testing, and improving the availability of your systems.


“Reliability is our most important feature”

Dan Jones

CTO, VictorOps


This eBook walks you through VictorOps’ actual experience with structuring our SRE operations and building an internal culture of reliability. We’ll show you our step-by-step process from asking the right questions, to getting people excited, and in the end, fostering a culture of balancing delivery speed with maximum uptime.

Download the free report to:

  • Learn about industry expectations around service reliability and availability
  • How we, VictorOps, developed and organized our SRE efforts for improved system reliability
  • Understand Black Box & White Box monitoring, proper alerting, and finding your system’s “normal”
  • Establish Chaos Engineering processes and guidelines

About the Author

Jason Hand

Serving as a DevOps Champion and advisor to VictorOps, Jason Hand writes, presents, and coaches on the principles of DevOps and modern incident management practices.

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 Build the Resilient Future Faster: Creating a Culture of Reliability

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