We surveyed over 500 people and asked them about how they’re handling the on-call process. Those who participated dished on everything from the details on logistics (what tools they’re using & who makes up the teams) to whether they’re doing DevOps, Agile or infrastructure automation.
Our findings touch on alert fatigue, ChatOps, the most popular way to access information during a firefight, the % of those doing retrospectives and the most valuable things that teams are doing to solve problems faster.
The State of On-Call dives into the emotion behind the process while shedding light on what pain points still need solving.
Incident Management Buyer’s Guide
Learn what modern incident management is and the value it brings to your IT and on-call teams. In the Incident Management Buyer’s Guide, we explore...Download Now
FREE O'REILLY MEDIA REPORT Post-Incident Reviews
Traditional Post-Incident Review (Post-Mortem) techniques don’t work well in modern IT environments. Why? Because DevOps teams require updated met...Download Now
The 2016/17 State Of On-call
Fast recovery is awesome. On-call misery is not. Over 800 professionals shared a comprehensive picture of life on-call. Their on-call experiences ...Download Now