The Incident Management Assessment

Developed according to the Dreyfus Model of Skill Acquisition and leading DevOps methodologies, the Incident Management Maturity Assessment provides valuable insight into organizational maturity levels based on language and behaviours exhibited during the five phases of incident management:

  • Incident Detection: how you know something has gone wrong
  • Incident Response: how alerts are delivered, triaged, and escalated
  • Incident Remediation: what actions are taken once an incident is identified
  • Incident Analysis: how incidents are analyzed following remediation
  • Incident Readiness: what processes are in place for effective incident response

This assessment analysis provides a personalized view into your organization's incident management maturity and key tips & tricks to move your skills to the next level.

The assessment includes 20 questions and takes 5-10 minutes to complete.

Start the Assessment