Jira is a robust project and issue tracking product, developed by Atlassian. The VictorOps and Jira integration provides bi-directional bug and ticket tracking, project management, and incident response. With the VictorOps and Jira integration, teams can organize, discuss, and complete shared work by tracking projects and tickets, alerting on issues, and communicating in real-time to quickly respond to and resolve incidents.
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Documentation for your Jira integration
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The VictorOps and Jira integration helps with project and ticket tracking while centralizing incident information in VictorOps. Depending on how your organization is using Jira, an issue could represent a software bug, a project task, a helpdesk ticket, a leave request form, etc. The VictorOps and Jira integration works in two ways: 1) The Jira integration allows you to create a new Jira ticket for any incident that comes into VictorOps. 2) You can create VictorOps incidents whenever a new issue is added to a Jira ticket.
VictorOps and Jira: Flexible Project and Ticket Tracking for Software Teams
- Create new Jira tickets for incidents that comes into VictorOps
- Integrate Jira issues with every VictorOps incident by adding the Jira email address to the first step of that team’s escalation policy
- Create VictorOps incidents whenever a new issue is added to your Jira project.
- The VictorOps and Jira integration empowers continuous delivery and site reliability through detailed project tracking in both Jira and VictorOps
See the VictorOps and Jira Integration in Action