There are a lot of services that alert you to the problem but you need a tool that can address all the different aspects of the incident lifecycle and stick with you through each one. We’ve created a handy infographic that breaks down the different phases. If you want to see how VictorOps can help you decrease your time to resolution, be sure to check out our more in-depth Incident Lifecycle Guide.
The point is to reduce the time spent in each part of the incident lifecycle. Does your incident management tool do that?