Frequently Asked Questions
Is the listed price negotiable?
You may be eligible for certain discounts and we aim to accommodate the needs of companies large and small. Therefore, in a nutshell, contact sales to get the conversation started.
Do you offer discounts?
Our pricing structure is designed to accommodate the needs of companies large and small. Therefore, in a nutshell, you may very well be eligible for discounted pricing. Contact sales to get the conversation started.
If I’m switching from another provider will you match their price?
We’re glad you asked. We’ve worked with many companies who have decided to make the switch to true real-time incident management. If that’s you, we offer support to make the transition as painless as possible, plus a discount off your VictorOps annual subscription. We’ve also been known to meet the price of competitors…
How does the “best price” guarantee work?
Just share evidence of your existing pricing with us and we will meet or beat the price of the comparable product you’re using today.
Can I save money by paying annually instead of monthly?
Yes. Each of our additions are less expensive (per user) if you pay annually instead of monthly. Additional discounts may be available for multi-year contracts.
What if I want to cancel?
That would be strange, but we know things happen. You can cancel anytime from a monthly subscription. Annual subscriptions are subject to established terms and conditions.
Do you offer a money back guarantee?
We know that commitment can be scary. Contact sales to discuss this guarantee and how it might work for your unique organization.
Can I pay with a credit card?
Yes, credit card or check are happily accepted.