IT and DevOps teams are now the backbone of a company’s ability to deliver on agile’s promise of providing working software to customers quickly. Ensuring these teams not only know when there’s a problem, but have the information and tools they need to quickly solve it are essential. VictorOps is the real-time incident management platform that combines the power of people and data to embolden DevOps pros to handle incidents as they occur.

VictorOps does more than just alerting, it provides teams with a virtual environment where they can prepare for, react to and recover from each incident regardless of location or device.

It’s both real-time and thoroughly agile incident management.


How it Works

VictorOps integrates with enterprise monitoring systems (ie. Nagios, New Relic, Zabbix, Pingdom, and AppDynamics), and ingests information in order to intelligently route actionable incidents to the right team for real-time response (via SMS, email or phone call).

During an incident, teams can collaboratively troubleshoot using native chat or bi-directional integrations with Slack and HipChat.

Incoming alarms can be annotated with links to documentation from internal Wikis, runbooks, graphs (i.e. Boundary, DataDog), or links to past retrospective reports. Reports, also easily created within VictorOps, ensure teams can adapt and learn from each incident.

How We’re Different

  • VictorOps increases situational awareness so that collaboration and problem solving can happen in real-time. As the Swiss Army Knife of DevOps, VictorOps combines data, alerting and remediation functionality to provide a complete and live view of your system – the good, bad and ugly.
  • VictorOps helps you sort through the noise and get to what’s important. With functionality specific to DevOps practices and agile incident management, you can annotate incoming alerts with potential solutions and intelligently route incidents to specific team members based on the content within the alert itself.
  • VictorOps better mobilizes people in a virtual environment where problems can be solved in real-time as a single collaborative team, regardless of role. Your data paired with your interactions flowing through VictorOps increases communication to ensure everyone has access to the right information at the right time.

Each incident has a life of its own. Here’s how VictorOps works through each phase of the incident lifecycle to help you solve the problem faster.
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With a swipe of our native Android and iPhone mobile apps, you’re up to speed instantly with what your infrastructure and systems are doing. And when your infrastructure stops doing what it’s supposed to do, you can see exactly when and in what context the whole scenario went down.

Get it on Google Play or download from the iTunes app store.

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