December 19, 2018
Resolving an incident can be a complex process that takes a lot of time and many people. According to the 2014 State of On-Call Report, most teams report that it takes 10-30 minutes to resolve an incident and on average, 5 people are needed to help with resolution.
But it doesn’t have to be that way. In this webinar, Jason Hand will present best practices and tips for surviving every stage of the firefight – from when an alert comes in to pulling reports after it’s over.
Jason Hand is VictorOps' DevOps Evangelist. Pulling from 15 years of experience as a developer, a system administrator, and a support specialist. He is fully emerged in to the world of Agile development and the DevOps movement through his work with several tech startups in Boulder. Jason is an avid outdoorsmen and adrenaline junky. Lover of fun. Hater of being on-call. Working to make it suck less.